Privacy Policy

Introduction

CloudBits, Inc. (“We”) are committed to protecting and respecting your privacy.

This Privacy Policy (together with Terms and Conditions and any other documents referred to on it) is intended to describe our practices regarding information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household (collectively “User Data”) that we collect from you, or that you provide to us.

In case of using any of our website, products or services (hereinafter regarded as “Site”, “Products” and / or “Services”) described in our Terms of Use, you are subject to both our Terms of Use and Privacy Policy (and thus are furthermore referred to as “User”, “Client”, “Customer”, “you” or “your”). By doing so, you claim responsibility of being properly informed about us collecting, storing, using and / or otherwise being in contact with your data according to our Privacy Policy and / or Terms of Use. You also declare consent with us doing so.

Please read the following carefully to understand our views and practices regarding User Data about you and how we will treat it.

We collect certain basic information when you visit the Product and recognize the importance of keeping that information secure and letting you know what we will do with it.

For the purpose of the General Data Protection Regulation (EU 2016/679) (“GDPR”), the data controller is CloudBits, Inc.

This Privacy Policy only applies to the Product. If you leave the Product via a link or otherwise, you will be subject to the policy of that website provider. We have no control over third party privacy practices or the terms of such websites and you should check the applicable privacy policy before continuing to access such websites.

If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at support@thunder.so.

Information Collection

At CloudBits, Inc., we collect and use your personal information in order to provide and continually improve our services. Here are the types of personal information we gather:

Information You Give Us: We receive and store any information you provide in relation to Thunder. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for purposes such as responding to your requests, customizing future interactions for you, improving our services, and communicating with you.

Automatic Information: We automatically collect and store certain types of information about your use of Thunder, including information about your interaction with content and services available through Thunder. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Thunder and other content served by or on behalf of Thunder on other websites.

Information from Other Sources: We might receive information about you from other sources, such as address information from our affiliates and third-parties, which we use to correct our records and deliver your next purchase more easily.

Email Communications: To help us make emails more useful and interesting, we often receive a confirmation when you open an email from Thunder if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers.

The information we collect helps us to understand your needs and interests, provide personalized content and match the most relevant services for you. If you choose not to provide certain personal information, we may not be able to provide you with certain services or features.

By using Thunder, you consent to our collection, use, and disclosure of your personal information as described in this privacy policy. Your continued use of our services after any update to this privacy policy will constitute your acceptance of the change.

Information Usage

We use the information we collect for various purposes, including:

To Provide and Maintain our Services: We use the information we collect to deliver our services and make them better. For example, we use this information to create your account, enable your activity within our services, and facilitate transactions.

To Improve, Personalize, and Develop our Services: We use the information to understand and analyze user preferences and trends to improve and personalize our services, develop new ones, and to make business decisions.

To Communicate with You: We use the information we collect to communicate with you, respond to your inquiries, and provide customer support. We may also send you promotional communications about our services with your consent.

For Marketing and Advertising: We may use the information for marketing and promotional purposes, such as to send you news and newsletters, special offers, and promotions, or to otherwise contact you about products or information we think may interest you.

For Legal Reasons: We may use your information as we believe necessary or appropriate to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.

For Security and Protection: We may use your information to protect you, our services, or our entities, including to detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm you, us, our partners, or the public.

For Research and Analytics: We use your information to analyze how our services are being used for us to improve them further and develop new features and services.

Please note that we may use the information we collect, including your personal information, in the manner set out above at the time of collection, or as you otherwise consent. If you have any questions about or would like further information concerning the legal basis on which we collect and use your personal information, please contact us at support@thunder.so.

Transfer of Personal Information Internationally

If you are visiting the Site from a country other than the county in which our servers are located, your communications with us may result in the transfer of information across international borders. By visiting the Site and/or otherwise communicating electronically with us, you consent to such transfers. Even if your jurisdiction does not have the same privacy laws as the jurisdiction where our servers are located, we will treat your information as subject to the protections described in this Privacy Policy.

Information Sharing

We understand the importance of your personal information and prioritize maintaining its confidentiality. However, there are certain scenarios where we may share your personal information with third parties. These scenarios include:

Service Providers: We may share your personal information with third-party service providers who perform various functions to enable us to provide our Services like customer service, credit card processing, marketing assistance, email and contact management, business analytics, etc. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena.

Vital Interests and Legal Rights: We may disclose information where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Service or this Privacy Policy, or as evidence in litigation in which we are involved.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Consent: We may share your information with your consent or at your direction.

We strive to ensure that these third parties respect your privacy and handle your personal information in accordance with appropriate security measures and protections.

Please note that we do not sell, rent, or trade your personal information to third parties for their marketing purposes unless you have granted us permission to do so.

By using our Product, you consent to our sharing of your personal information as described in this Privacy Policy. If you have any questions about our information sharing practices, please contact us at support@thunder.so.

By using the Site, you consent to the use of cookies. Our Cookie Policy explains what cookies are, how we use cookies, how third-parties we partner with may use cookies on the Site, your choices regarding cookies, and further information about cookies.

Cookies are small pieces of text sent to your web browser by a website you visit. A cookie file is stored in your web browser and allows the Site or a third-party to recognize you and make your next visit easier and the Site more useful to you.

How CloudBits, Inc. uses Cookies

When you use and access the Site, we may place several cookies files in your web browser. We use cookies for the following purposes: to enable certain functions of the Site, to provide analytics, to store your preferences, and to enable advertisements delivery, including behavioral advertising.

We use both session and persistent cookies on the Site and we use different types of cookies to run the Site:

Essential cookies: We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

Preference cookies: We may use preference cookies to remember information that changes the way the Site behaves or looks, such as your preferred language or the region that you are in.

Analytics cookies: We may use analytics cookies to track information about how the Site is used so that we can make improvements. We may also use analytics cookies to test new advertisements, pages, features or new functionality of the Site to see how our users react to them.

Advertising cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns.

Third-party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Site, deliver advertisements on and through the Site, and so on.

Your Choices Regarding Cookies

If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

For the Chrome web browser, please visit Google’s page on clearing, enabling, and managing cookies in Chrome. For the Internet Explorer web browser, please visit Microsoft’s page on deleting and managing cookies. For the Firefox web browser, please visit Mozilla’s page on enabling and disabling cookies. For the Safari web browser, please visit Apple’s page on managing cookies and website data. For any other web browser, please visit your web browser’s official web pages.

More Information about Cookies

You can learn more about cookies and the following third-party websites:

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page. You are advised to review this Cookie Policy periodically for any changes. Changes to this Cookie Policy are effective when they are posted on this page.

Data Security

We are committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the appropriate use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We make use of firewalls, encryption technologies, and authentication procedures, among others, to maintain the security of your data and to protect our systems from potential attacks. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.

However, please note that no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We also require our third-party service providers to comply with strict data privacy and security requirements to ensure that your personal information is handled confidentially and securely.

In the event of a data breach, we have implemented procedures to promptly respond to and manage incidents that could potentially harm the confidentiality, integrity, or availability of your personal information. We will notify you and any applicable authorities within 72 hours of becoming aware of any such breach, in accordance with our legal obligations.

User Rights

We respect and uphold your rights as a user of our Site, and we are committed to honoring the protections afforded by the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR).

For residents of California, we are committed to uphold California Civil Code Section 1798.83.

For Residents of the European Economic Area and the United Kingdom

Legal Basis For Processing User Data

The legal bases for our processing of User Data about you are as follows:

Opt-Out Rights

You have the right to opt-out of any future contacts from us at any time. We endeavor to act on all opt-out requests as soon as practicable, but in all cases within fifteen (15) days of the receipt of your request.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. Once we receive and confirm your verifiable user request, we will disclose to you the categories and specific pieces of personal information we collected about you, the categories of sources for that information, our business or commercial purpose for collecting the information, and the categories of third parties with whom we shared that information.

Deletion Request Rights

You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable user request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

Exercising Access, Data Portability, and Deletion Rights

To exercise your access, data portability, and/or deletion rights, please submit a verifiable user request to us by emailing us at support@thunder.so. Only you or a person registered with the California Secretary of State that you authorize to act on your behalf may make a verifiable user request related to your personal information.

Non-Discrimination

We will not discriminate against you for exercising any of your CCPA or GDPR rights. We will not deny you goods or services, charge you different prices or rates for goods or services, provide you a different level or quality of goods or services, or suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to User Rights

We reserve the right to amend these User Rights at our discretion and at any time. When we make changes to these User Rights, we will notify you by email or through a notice on our Site’s homepage.

Privacy of Children

We are committed to protecting the privacy of children. Our Site is not designed for or directed to children under the age of 13. We do not collect personal information from any person we actually know is under the age of 13.

In compliance with the Children’s Online Privacy Protection Act (COPPA), we will not knowingly collect any information from children under the age of 13. If you are under the age of 13, you are not authorized to use our Site without the supervision of a parent or legal guardian.

If we learn that we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at support@thunder.so.

We encourage parents and guardians to take an active role in their children’s online activities and interests. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us at support@thunder.so. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such information and terminate the child’s account.

Contact Information

If you have any questions or comments about these policies, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California or EU law, please do not hesitate to contact us by emailing us at support@thunder.so